10 Tips for Working With People With Intellectual Disabilities

Supporting and working with individuals with intellectual disabilities is both a privilege and a responsibility. Whether you’re a caregiver, teacher, social worker, health professional, volunteer, or part of an organization like Brimex Medical, Inc. that offers intellectual and developmental disability support, how you engage with people with intellectual disabilities can significantly impact their confidence, independence, and sense of belonging.

At Brimex Medical, Inc., our mission is to help individuals with intellectual disabilities find their rightful place in the community—not through pity or charity, but through dignity, empowerment, and inclusion. If you’re unsure how best to interact or work alongside individuals with intellectual disabilities, these 10 practical, heartfelt tips will guide you in the right direction.

1. Don’t Call Them “Kids” — Respect Their Age and Identity

This may seem simple, but it’s a surprisingly common mistake. People with intellectual disabilities are not children, even if their cognitive function is delayed or limited.

You might meet someone in their 40s with the intellectual capacity of a young child—but this doesn’t strip them of their adulthood. Calling them “kids” can be infantilizing and dismissive. Instead, use their names, recognize their age, and treat them as peers.

Example: Imagine referring to a 50-year-old woman with a disability as “this little girl.” Aside from being disrespectful, it can confuse others about her capabilities and rights. Always lead with respect.

2. Use Clear, Simple Language — But Don’t Shout

It’s a common misconception that people with intellectual disabilities also have hearing problems. Speaking louder doesn’t improve understanding—speaking clearly and simply does.

Break down concepts into manageable chunks. Use plain language. Speak at a relaxed pace. If you notice confusion, rephrase instead of repeating the same words. And remember, tone matters—use a warm, respectful tone instead of sounding patronizing.

Tip: Use visual cues when necessary—pointing, gesturing, or using pictures can make instructions easier to follow.

3. Set Expectations and Explain What’s Coming Next

Many individuals with intellectual disabilities thrive on structure. They tend to feel more comfortable and secure when they know what to expect.

Take time to explain the current activity, and then preview the next step or two. This reduces anxiety, builds trust, and promotes engagement.

Example: If you’re helping someone with a medical check-up, you might say, “Right now, we’re going to check your blood pressure. After that, we’ll weigh you, and then you can have a snack.”

Routine and predictability can be calming. Surprises, even small ones, can trigger distress.

4. Treat Them as You Would Any Other Peer or Colleague

People with intellectual disabilities are not “less than.” They enjoy jokes, challenges, conversations, and friendly interactions—just like anyone else. The key is to connect authentically without patronizing them.

Don’t shy away from humor or informal talk, as long as it’s respectful. Don’t hover. Don’t pity. Just be real.

Example: If you’re leading a group art activity, instead of micromanaging, say, “Hey Daniel, that painting is coming along great! I love how you used that color combo. Want to help me pass out the brushes for the next round?”

Engagement with dignity builds confidence and connection.

5. Establish Clear Boundaries and Be Consistent

Kindness doesn’t mean allowing poor behavior to go unchecked. People with intellectual disabilities must understand and respect boundaries—just like anyone else.

This includes teaching accountability. Ignoring disruptive or inappropriate behavior can create confusion and even enable harmful patterns. You can correct behavior without being harsh.

Tip: Use gentle redirection. For example, “It’s not okay to yell at others when you’re upset. Let’s take a break and talk when you’re ready.”

Be firm but compassionate. The goal is to help the person grow—not to punish.

6. Let Them Speak — Don’t Speak for Them

People with intellectual disabilities often have their thoughts, preferences, and opinions overlooked. Even when their communication style is limited, it’s essential to give them the space to express themselves.

Avoid the urge to finish their sentences or speak for them unless they ask for help. Ask open-ended questions and give them time to respond.

Example: Instead of saying, “He wants apple juice,” ask, “Would you like apple juice or water?” and wait for the answer—even if it takes a moment.

Empowering someone to speak for themselves is one of the most powerful forms of respect you can give.

7. Ask Before Offering Help

Good intentions can backfire if they aren’t rooted in respect for autonomy. Just because someone has a disability doesn’t mean they always need help.

Ask before stepping in. A simple “Would you like help with that?” goes a long way in reinforcing independence.

Tip: Encourage them to try things first. If they’re struggling, be nearby, but avoid taking over unless absolutely necessary. This builds self-confidence and life skills.

8. Prepare for Lots of Questions—and Be Honest About Boundaries

Curiosity is common, especially among people with intellectual disabilities. They might ask repetitive or personal questions. This often reflects their desire to connect or understand the world around them.

You don’t have to share everything. If a question feels too personal, it’s perfectly okay to say, “That’s something I like to keep private,” or “Let’s talk about something else.”

Tip: Redirecting with warmth works wonders. If someone keeps asking about your age, you can say, “That’s a good question, but I want to know more about your favorite movie instead.”

9. Be Ready for Radical Honesty—and Embrace It

Bluntness is a common and beautiful trait among individuals with intellectual disabilities. They’ll often tell you exactly what’s on their minds—without filtering.

You might be told you look tired today. Or that your shirt is too bright. Don’t take it personally. In fact, many people find this honesty refreshing.

Tip: Laugh along and roll with it. This authenticity is an opportunity to foster trust and genuine connection.

10. Stay Positive and Professional — But Know When You Need a Break

Working in this space can be deeply rewarding but also emotionally draining. Burnout is real—even for those with the best intentions.

Show up with energy, warmth, and professionalism. But recognize when you’re overwhelmed. Step away when you need to recharge. You can’t pour from an empty cup.

Example: If you’re leading a group activity and feel stress rising, take five minutes to step outside, stretch, and refocus. Your presence is valuable—but only when you’re mentally and emotionally grounded.

At Brimex Medical, Inc., we always emphasize self-care for caregivers and professionals, because the quality of care starts with your own well-being.

Final Thoughts

Working with individuals with intellectual disabilities is not about “fixing” anyone—it’s about inclusion, respect, empowerment, and understanding. Every interaction is an opportunity to affirm a person’s dignity and support their journey toward independence and community belonging.

At Brimex Medical, Inc., our team of compassionate professionals offers inclusive, comprehensive services that help every person we serve find their rightful place in the community. Through day programs, advocacy, therapy, and family support, we are reshaping what disability services look like—with humanity at the center.

If you’re a parent, professional, or simply someone seeking to do better, we hope this guide serves as a helpful and actionable roadmap.

Need support or resources for working with individuals with intellectual or developmental disabilities?
Visit [Brimex Medical, Inc.] or reach out to our team for personalized guidance. Together, we can build a world where every person is seen, respected, and empowered.

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